9777pet Privacy Policy

When you create an account and use our services at 9777pet, certain necessary information is collected. This information is used solely to provide services and secure your account. We never collect information beyond what is required.

9777pet uses your information only for legitimate and transparent purposes. Your data is never sold or used for anything beyond what you have consented to. It will not be used for any purpose outside of those stated below.

• To assist with account registration, verification, and management.
• To process deposits, withdrawals, and other financial transactions.
• To provide technical support and customer service.
• To detect and prevent fraud, money laundering, and other illegal activities.
• To comply with legal and regulatory obligations.
• To monitor responsible gaming practices and provide support.
• To share relevant promotions and offers with your consent.
• For analytics to improve platform quality and services.

9777pet retains your information only for as long as necessary. Data is kept while your account is active and for a defined period afterward to meet legal obligations.

• Active account data: retained from account opening until closure.
• Financial transaction records: minimum 5 years after account closure (as required by law).
• KYC documents: retained in accordance with regulatory authority guidelines.
• Log files and technical data: retained for a maximum of 12 months.
• Marketing consent records: retained in accordance with applicable law.

After an account is closed, any personal data not subject to legal retention requirements is securely deleted or anonymized.

9777pet never sells your information to advertisers or unknown third parties. However, in the limited circumstances outlined below, data may be shared with specific parties.

• Payment Processors: Necessary information is shared with approved payment partners such as Mobile Banking, Nagad, and Rocket to process transactions.
• Technology Service Providers: With trusted technology partners for hosting, cloud storage, and security services. They are not permitted to use your data independently.
• Regulatory Authorities: Information may be shared with relevant authorities when required by a legal order or investigation.
• Anti-Fraud Organizations: Industry-standard information sharing is applied to prevent financial crime and money laundering.

The 9777pet website uses cookies to enhance your browsing experience and ensure the platform functions properly. Cookies are small text files stored in your browser.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some platform features.

9777pet believes every user should have full control over their own data. That's why we provide the rights listed below. To exercise any of these rights, please contact our support team.

9777pet uses industry-leading security technology to protect your information. Our security team monitors systems around the clock and takes immediate action on any suspicious activity.

• 256-bit TLS/SSL encryption — all data transfers are fully encrypted.
• Two-Factor Authentication (2FA) — an additional layer of security for your account.
• Regular security audits — conducted by independent third-party experts.
• Firewall & DDoS protection — blocks unauthorized access attempts.
• Server-level encryption — all stored data is fully encrypted.
• Failed login detection — automatic block triggered by suspicious login attempts.
• PCI-DSS compliant payment processing — maximum protection for your financial information.

9777pet is strictly an adults-only (18+) platform. We do not knowingly collect or process information from minors. We follow strict procedures to protect the data of underage individuals.

• Age verification is mandatory at the time of registration.
• Date of birth and identity documents are verified as part of the KYC process.
• Any account identified as belonging to a minor is closed immediately.
• Any data collected will be securely deleted.

9777pet may update this privacy policy from time to time. Any changes will be published on this page with a revised date, and registered users will be notified directly of any significant updates.

• You will be notified by email or SMS before any major changes take effect.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you have the option to close your account.
• Previous versions may be provided upon request.

For any questions, concerns, or complaints regarding this Privacy Policy, please contact 9777pet's data protection team. We are committed to resolving your issues promptly and effectively.

• Email: [email protected] (general support and privacy-related requests)
• Live chat: available 24/7 directly within the platform.
• Response time: typically within 24–48 hours.